Mokhtar, Wan Nor Haliza Wan, Siti Arpah Noordin, Dang Merduwati Hashim, and Norshila Shaifuddin. “Users Satisfactions Measurement and Evaluation at the Academic Libraries”. Journal of Informatics and Mathematical Sciences 9, no. 4 (December 30, 2017): 1021–1027. Accessed May 1, 2024. https://www.rgnpublications.com/journals/index.php/jims/article/view/984.